Q1: What are your main products?
A1: We mainly manufacture and supply various oil‑immersed transformers, dry‑type transformers, industrial generators, as well as corresponding spare parts and accessories. We support both standard products and customized solutions for different power‑project requirements.
Q2: Can you provide custom‑made transformers and generators according to our technical parameters?
A2: Yes. We have 5 senior engineers,12 engineers and 42 technical staff in‑house. Our technical team can design and produce equipment strictly based on your required voltage, capacity, working conditions and local standard requirements. Custom orders are warmly welcomed.
Q3: What is your production lead‑time?
A3: The lead‑time depends on product models and order quantity. Normally, standard transformers and generators take 15‑30 working days. For customized large‑capacity equipment, we will confirm the exact delivery cycle with you after reviewing your technical drawings and specifications. We will strictly follow the agreed schedule.
Q4: Which countries or regions have your products been exported to?
A4: Our products are widely exported to the Middle East, Southeast Asia, Central Asia, Africa and other overseas markets. We are familiar with different regional power standards and import‑document requirements, and have rich experience serving international project buyers.
Q5: What about your after‑sales support?
A5: We provide complete after‑sales service including technical documentation, installation guidance and remote technical support. If you encounter operation‑related problems, our technical team will give timely feedback and professional guidance. Spare‑parts supply is also available for follow‑up maintenance.
